Deposits And Withdrawals

We focus on making all procedures as easy and flexible as possible. Therefore, we offer you several ways to make transactions or deposits.

Minimum Deposit:

The initial minimum deposit for all accounts is $100 or equivalent in another currency.

Account Currency:

Accounts can be opened in USD, EUR and BGN.

Attention: To avoid any unexpected charges and fees, we recommend that you primarily deposit and withdraw funds into and out of your account in the same currency as the currency of your trading account.

Transaction Safety

We ensure that all transactions are processed safely, securely and reliably, first and foremost by utilising advanced encryption technology that guarantees your privacy and security. All communication is encrypted using SSL technology (Secure Socket Layer). Passwords are encoded, and we strongly recommend you keep your password secret. All personal information is completely confidential and we will not share your information with any third parties.

Deposit

Attention: The availability of deposit and withdrawal methods varies from one country to another. Some of the methods listed here may not be available in your particular country. Please contact our support team for more details.

Withdrawal

Please click here to familiarise yourself with our Tariff of Services document.

Wire Transfer

Processing: upon receipt of funds

We accept payments made in USD, EUR & BGN. Wire transfers usually take up to 3 working days to reach our accounts.

To send a wire:

Log in to your EBH Dashboard
Go to ”Deposit” section and choose “Wire transfer”
Select the currency and the system will display the appropriate wire transfer details
Execute the wire transfer by using internet banking or by visiting your bank

Please use the following recommended reason when paying: Paying up account (your account number) (ID: transaction ID)

We do not charge any fees or commissions for incoming wire transfers, but your bank might. There also may be intermediary fees involved.
Check with your bank to determine what fees may apply to your wire transfer and adjust the amount of your transfer accordingly.

Important notice!

Any third party payments will not be accepted and the funds will be returned to the payer

Visa

Processing: immediate

Visa is one of the most popular forms of online payment today. It is a quick and easy way to fund your account.

Before you can use your Visa, it must be verified. To verify your card:

Log in to your EBH Dashboard
Go to the ”Deposit” section and choose “Visa” and carefully follow the on-screen instructions

Fee: When depositing funds using a credit/debit card, you accept that the Company will charge a service fee. More detailed information on fees and commissions will be displayed in your EBH Dashboard profile.

Important notice!

Any third party payments will not be accepted and the funds will be returned to the payer.
We can request additional documents to verify your identity.

MasterCard

Processing: immediate

MasterCard is one of the most popular forms of online payment today. It is a quick and easy way to fund your account.

Before you can use your MasterCard, it must be verified. To verify your card:

Log in to your EBH Dashboard
Go to the ”Deposit” section and choose “MasterCard” and carefully follow the on-screen instructions

Important notice!

Any third party payments will not be accepted and the funds will be returned to the payer.
We can request additional documents to verify your identity.

Skrill

Processing: immediate for merchant payments.

Skrill (Moneybookers) is one of the world’s largest online payment providers. The payment network provides more than 100 payment options, with 41 currencies covering 200 countries and territories. Skrill is a leading independent online payments and Digital Wallet service with over 19 million account holders.

To make a deposit via Skrill:

Log in to your EBH Dashboard
Go to the ”Deposit” section and choose “Skrill”
Follow the on-screen instructions to complete the transaction

When depositing/withdrawing funds the Client accepts that the Company will charge a service fee. The service fee is not the payment system’s fee, but the Company’s processing fee. More detailed information on fees and commissions will be displayed in your EBH Dashboard profile.

Important notice!

Any third party payments will not be accepted and the funds will be returned to the payer

NETELLER

Processing: immediate for merchant payments.

NETELLER is a fast, simple and secure way to move your money online. With millions of members in over 180 countries, they offer secure eWallets and prepaid MasterCards® that you can use to deposit or pay at your favorite websites or to send money to friends and family.

To make a deposit via NETELLER:

Log in to your EBH Dashboard
Go to ”Deposit” section and choose “NETELLER”
Follow the on-screen instructions to complete the transaction

Important notice!

Any third party payments will not be accepted and the funds will be returned to the payer

Paysafecard

Processing: Instant

Paysafecard is the global leader in online prepayment methods. All that is needed to fund a trading account using Paysafecard is a 16-digit PIN code that comes with the voucher.

We accept USD, EUR and GBP.

Clients can still fund their accounts in local currency using this method. Please use Paysafecard’s online currency converter for an accurate conversion rate if your local currency is not USD, GBP or EUR

To deposit using Paysafecard:

Log in to your EBH Dashboard
Click Deposit and select Paysafecard
Select the currency and enter the amount
Enter the Paysafecard PIN code (s) (it will be on the voucher)

The net amount we receive will be credited to your account.

Paysafecard payments incur a 10% fee of the total amount transferred.

Important notice!

Third-party payments will not be accepted and returned to source.
Clients from the US may not use Paysafecard with us

Rapid Transfer

Processing: Instant

Rapid Transfer is available in Germany, the UK and Hungary, reaching 110 million customers. The service is an instant online payment method, currently supported by over 100 banks. Clients can use their existing online banking details, making this a hassle-free option.

To deposit using Rapid Transfer:

Log in to your EBH Dashboard
Click on Deposit and select Rapid Transfer
Follow the on-screen instructions

Clients understand that the Company will charge them a service fee when they deposit funds. More information on deposit and withdrawal fees can be found in the EBH Dashboard.

Important notice!

Third-party payments will not be accepted and returned to source.

Astropay

Processing: Instant

Astropay is a great way for our Latin American clients to make fast and secure payments. This method is currently available in Argentina, Brazil, Mexico, Chile, Colombia, Peru, and Uruguay only.

To deposit using Astropay:

Log in to your EBH Dashboard
Click on the Deposit section and select Astropay
Follow the on-screen instructions

Clients understand that the Company will charge them a service fee when depositing funds. More information on deposit and withdrawal fees can be found in the EBH Dashboard.

Attention!

Third-party payments will not be accepted and returned to source.

Wire Transfer

To send a wire:

Log in to your EBH Dashboard
Go to the ”Withdrawal” section and choose “Wire transfer”
Fill in the form and hit the “Send request” button.
An email will be sent to your email address with a confirmation link.
Click the link to confirm the withdrawal.

Fees and commissions: You will be charged a commission in amount of USD 25 or EUR 15 depending on the currency of withdrawal.
Please be aware there may be additional fees taken out of the net withdrawal by intermediary banks as the funds make their way through the banking system on the way to our bank account.
EBH is not responsible and has no control over these additional fees.

The minimum amount that can be withdrawn via wire transfer is 100 units of your account. If your account balance is less than the minimum withdrawable amount, please consider using an alternative withdrawal method.

Processing: All withdrawal requests received during business hours are generally processed the same business day. It can take up to 5 working days for the funds to reach your bank account. Any request received during non-working-hours, weekends, holidays, or after the specified cut-off will be processed the next workday within 8.5 business hours. In the event of down time, upon system recovery, requests will be processed in receipt date/time order.

Important notice!

Withdrawals to third party banking accounts are not permitted

Skrill

To make a withdrawal via Skrill:

Log in to your EBH Dashboard
Go to the ”Withdrawal” section and choose “Skrill”
Fill in the form and hit the “Send request” button
An email will be sent to your email address with a confirmation link.
Click the link to confirm the withdrawal.

Fees and commissions: Withdrawals via Skrill are subject to a 1% fee

Processing: All withdrawal requests received during business hours are generally processed the same business day. Any request received during non-working-hours, weekends, holidays, or after the specified cut-off will be processed the next workday within 8.5 business hours. In the event of down time, upon system recovery, requests will be processed in receipt date/time order.

Important notice!

Withdrawals to third party Skrill accounts are not permitted

NETELLER

To make a withdrawal via NETELLER:

Log in to your EBH Dashboard
Go to the ”Withdrawal” section and choose “NETELLER”
Fill in the form and hit the “Send request” button
An email will be sent to your email address with a confirmation link.
Click the link to confirm the withdrawal.

Fees and commissions:

Withdrawals from your NETELLER account are 2%

Processing: All withdrawal requests received during business hours, are generally processed the same business day. Any request received during off-hours, weekends, holidays, or after the specified cutoff will be processed the next workday within 8.5 business hours. In the event of down time, upon system recovery, requests will be processed in receipt date/time order.

Important notice!

Withdrawals to third party NETELLER accounts are not allowed.