MetaTrader Platform
Our GMT offset is +2 during winter time. Since we observe daylight saving time, our GMT offset changes during summer time to GMT +3.
The easiest way to retrieve your password is to locate the email you received when opening your account. In case you are unable to find that email you can easily reset your password. This is done by logging into your profile area. From there click on the “account” tab and choose the account you would like to log into. On the right hand side you will see a link labelled “change password” this will allow you to change your MT4 password. Now you are able to enter a new password.
First of all, you need to enable all currency pairs in the window “Market Watch”. To do that you have to right-click on any currency pair and select “Show All”. If the pair you are looking for is still missing, please contact us in our Live Chat.
If you see this error message, the username and/or password you have entered is incorrect. Please ensure that you’ve entered your credentials correctly. If the error persists, this could be due to the wrong server type; make sure you have selected the correct one from the drop-down menu. If you continue to experience issues, please contact us in our Live Chat.
Please navigate to the Account History tab of the MetaTrader 4 Terminal window, which is located in the bottom left of the platform by default. Right-click anywhere in that area, and from the context menu select either of the first four options to define the historical period you are interested in, and then right click again. This time select either ‘Save as Report’ or ‘Save as Detailed Report’, select the directory where you want the report to be saved and click ‘Save’. The report will open in your default browser automatically.
There are many ways to place a market order. You may double-click on the desired instrument in the Market Watch window of your MetaTrader 4 platform, or press F9 on your keyboard while your platform is in focus; either way, the Order window will open, where you can specify the parameters of your order. Select the desired symbol and volume, and then click ‘Sell by Market’ or ‘Buy by Market’.
Placing SL/TP orders on MT4 can be done in many ways, here’s one: navigate to the Trade tab of the Terminal window of your MetaTrader 4 platform, which is located in the bottom left of the platform by default. Right click on the position you want to attach the SL/TP orders to and select ‘Modify’ or ‘Delete Order’ from the context menu. Add your desired values to the Stop Loss and Take Profit fields and click the large ‘Modify’ button.
There are many ways to place a pending order. You may double-click on the desired instrument in the Market Watch window of your MetaTrader 4 platform, or press F9 on your keyboard while your platform is in focus; either way, the Order window will open, where you can specify the parameters of your order. Select the desired symbol and volume, and then choose the Pending Order option from the drop-down menu next to the Type label. That will reveal additional options. Choose your preferred Type of pending order, the price, and, if desired, an expiration date and time for your pending order; then click the ‘Place’ button to place your order.
By default charts in the MT4 terminal shown only the Bid prices. However, for the opening of long positions and closing of short positions, the Ask price is used. For your convenience, MT4 allows customers to show an “ASK” line. This line will appear above the price of the current bar. The ASK line can be enabled by bringing up the MT4 chart properties and choosing, “Show ask line”. Please note that due to the internal architecture of the MT4 trading platform, prices on charts may differ from those available in the Market Watch window. This will happen if a client opens certain account types through referral links. We, as an STP broker, have to include some markup in the prices quoted to cover our expenses.
